Bringing together the often conflicting goals of the UX and engineering disciplines requires a unique ability to grasp the entire picture from underlying hardware to end-user. As the demand and capabilities of IoT enabled devices grows, cohesive work from UX and engineering teams is increasingly critical.
A local electronics company engaged us to bridge the gap between UX and engineering groups to translate UX design into a workable, usable prototype.
Working across the graphic design department and embedded engineering department, we translate UX design into workable, usable prototypes compatible with the embedded system. The prototypes then undergo lab usability testing, and iterative changes are made to screens and functionality based on feedback.
Because we designed the prototype around system requirements, once the user experience is defined, our prototype code is seamlessly merged into the embedded system.
This is an ongoing project. Usability clinics are routinely performed, and we make iterative changes as we receive feedback.